Shipping policy
JACOME ALBERT THOMAS DAVID
Thank you for shopping with JACOME ALBERT THOMAS DAVID. We specialize in a full range of daily luggage, travel suitcases, casual handbags and practical bag accessories. We prioritize standardized order handling, rigorous pre-shipment inspections and secure packaging solutions to ensure every luggage product is delivered accurately, safely and in flawless condition for all global customers.
1. Order Processing Time
Every confirmed order will be processed, inspected and packaged within 1–3 business days, excluding weekends and national public holidays. Our warehouse team conducts comprehensive checks on luggage appearance, stitching, zippers and accessories to eliminate defective goods before shipment.
During holiday sales events, flash promotions and order peak seasons, surging order quantities may prolong our regular processing schedule. We will send official email alerts promptly to inform customers of any notable or prolonged order delays.
2. Shipping Rates and Delivery Estimates
Shipping fees are automatically calculated based on your package weight, size and shipping destination. All exact shipping costs will be clearly displayed on the checkout page before payment confirmation.
Estimated delivery times:
Standard Shipping: 15 business days
All stated delivery periods are estimated reference values and do not constitute guaranteed delivery deadlines. Actual transit speed may be affected by carrier logistics delays, customs clearance auditing progress, extreme weather conditions, regional logistical shortages and official holidays.
3. Shipment Confirmation and Order Tracking
Once your luggage order completes all pre-delivery procedures and is dispatched from our warehouse, you will receive an automated shipment confirmation email containing exclusive tracking numbers and official logistics inquiry channels.
Tracking data will not update instantly after shipment. Due to cross-platform system synchronization, full tracking details and real-time transit status will be available within 24–48 hours after dispatch.
4. Incorrect Address Disclaimer
Customers are required to double-check and verify the accuracy, completeness and deliverability of their shipping address, postal code and recipient contact details during checkout.
JACOME ALBERT THOMAS DAVID assumes no liability for misdelivery, non-delivery or returned parcels caused by incorrect or incomplete customer-provided address information. Any package returned due to address errors will incur additional reshipping fees, which shall be borne solely by the customer for re-delivery services.
5. Lost or Damaged Packages
Lost Packages:
If your luggage parcel is confirmed missing or untraceable during cross-border transit, please reach out to our customer support team with your valid order ID within 7 days of the scheduled delivery date to initiate a formal logistics investigation.
Damaged Items:
If your luggage products arrive with structural damage, broken fittings, torn fabric or damaged outer packaging upon receipt, please contact our support team within 48 hours of delivery. You must provide clear original photos of both damaged items and complete packaging for official verification. Our team will assess the case and resolve the issue efficiently.
6. Luggage Care and Usage Notice
All luggage and bag products come with professional maintenance guidelines tailored to their material and structure. Proper daily use, cleaning and storage can effectively avoid unnecessary wear and extend the service life of your luggage items.
JACOME ALBERT THOMAS DAVID is exempt from liability for product deformation, abrasion, accessory damage and functional failures caused by overloading, rough handling, improper cleaning, unauthorized modification or personal misuse of products.
7. International Shipping and Customs Notice
All international cross-border shipments may be subject to import duties, customs taxes and other administrative fees imposed by local customs authorities of the destination country. All such additional charges are the customer’s sole responsibility and are not included in product prices or standard shipping fees.
8. Contact Information
If you have any questions regarding this Shipping Policy, please contact us:
Company Name: JACOME ALBERT THOMAS DAVID
Phone number: +1 407-688-2637
Email: contact@juradopack.shop
Physical address: 901 Bethune Dr, Orlando, FL 32805, United States